Active Feedback Frameworks

Categories: Impactful Communication

About Course

Mastering feedback is crucial for fostering growth, enhancing performance, and strengthening relationships. In this course, you’ll explore structured models for delivering and receiving feedback—whether in one-on-one coaching, team reviews, or cross-functional projects. Through real-world scenarios and practical exercises, you’ll learn to turn feedback into actionable insights that inspire improvement and drive results.

Feedback Models & Techniques
Compare the SBI (Situation-Behavior-Impact), STAR (Situation-Task-Action-Result), and BOOST (Balanced-Objective-Observed-Specific-Timely) frameworks.
Crafting Constructive Messages
Structure feedback to balance positives with areas for improvement, reduce defensiveness, and maintain motivation.
Active Listening for Feedback
Techniques to ensure you fully understand the other person’s perspective before responding.
Receiving Feedback Gracefully
Strategies for asking clarifying questions, demonstrating openness, and creating follow-up action plans.
Embedding Feedback into Culture
How to schedule regular check-ins, peer-to-peer feedback loops, and integrate feedback tools into workflows.

Course Content

Foundations of Feedback Frameworks

Overview of SBI, STAR, and BOOST Models
Comparing Framework Strengths and Use Cases

Active Feedback Frameworks

Active Feedback Frameworks

About Course

What Will You Learn?

Course Content

Foundations of Feedback Frameworks

Overview of SBI, STAR, and BOOST Models

Comparing Framework Strengths and Use Cases

Delivering Constructive Feedback

Structuring Feedback for Impact

Feedback Delivery Techniques

Receiving & Embedding Feedback

Techniques for Receiving Feedback Gracefully

Active Feedback Frameworks

Enhancing Feedback with the BOOST Approach

Utilizing the STAR Framework to Encourage Growth

Start Your Journey to Success