Refund and Returns Policy
June 7, 2025 2026-04-17 10:51Refund and Returns Policy
Last updated: 16 April 2026
| Company | [Insert legal company name], [registered address], [registration number / VAT number] |
| Contact | [Insert contact email] |
1. Use of cookies and similar technologies
soft-boom.com uses cookies and similar technologies to operate the website, remember settings, secure sessions, understand usage and improve the user experience. Non-essential cookies should only be activated after valid consent where required by law.
2. Why these technologies are used
• to enable login, checkout and essential website functions
• to remember language, consent and interface settings
• to measure lesson and page performance
• to understand aggregate user behaviour and improve navigation
• to support campaign measurement and optional marketing tools where consent is given
3. User choices
Users should be able to accept, reject or later withdraw consent for non-essential cookies through the cookie banner or preference centre made available on the website. Browser settings can also be used to block or delete cookies, although some functions may then be limited.
4. Third-party providers
Third-party providers may set cookies or similar technologies when their tools are used on the website, for example analytics, embedded video, customer support or advertising providers. Those providers may process data under their own terms and privacy notices.
9. Cookie categories and retention examples
| Category | Purpose | Legal basis | Typical retention |
| Strictly necessary | Authentication, security, cart, language/session persistence | Necessary for service delivery | Session to 12 months |
| Preferences | Remember settings and non-essential usability choices | Consent | Up to 12 months |
| Analytics | Measure traffic and improve content and product decisions | Consent | Up to 24 months |
| Marketing | Advertising, attribution and remarketing | Consent | Up to 24 months |
Before publication, replace the examples above with the actual cookie list, provider names, durations, and consent-tool wording used on the live site.
10. Contact and changes
Before publication, the cookie table should be updated so that it reflects the actual consent setup and live providers used on the website. Questions can be sent to the contact email shown above.
