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About Course
“Feedback that Inspires Growth” teaches you how to deliver constructive, actionable insights in a way that motivates improvement and reinforces strengths. You’ll learn frameworks for structuring feedback conversations, language patterns that encourage receptivity, and techniques to ensure your feedback leads to real development rather than defensiveness.
Course Content
Foundations of Constructive Feedback
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Mastering the SBI Model (Situation–Behavior–Impact)
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Applying the BOOST Framework (Balanced, Observed, Objective, Specific, Timely)