Feedback that Inspires Growth

Feedback that Inspires Growth

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About Course

“Feedback that Inspires Growth” teaches you how to deliver constructive, actionable insights in a way that motivates improvement and reinforces strengths. You’ll learn frameworks for structuring feedback conversations, language patterns that encourage receptivity, and techniques to ensure your feedback leads to real development rather than defensiveness.

What Will You Learn?

  • The SBI (Situation-Behavior-Impact) and BOOST (Balanced-Observed-Objective-Specific-Timely) feedback models
  • Language patterns that foster a growth mindset versus a fixed mindset
  • Strategies for delivering feedback one-on-one and in group settings
  • Techniques to invite self-reflection and co-create action plans
  • Ways to balance praise and corrective comments for maximum engagement
  • Methods for following up to track progress and sustain momentum

Course Content

Foundations of Constructive Feedback

  • Mastering the SBI Model (Situation–Behavior–Impact)
  • Applying the BOOST Framework (Balanced, Observed, Objective, Specific, Timely)

Delivering Growth-Oriented Feedback

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